A core part of our firm’s strategic plan is to foster a culture wher our people can thrive. Over the past year we have done much in terms of developing our future firm strategy, launching a new strategic plan for the firm that maps out our strategy from 2024 to 2027. 

Some of the highlights from this year include:

Health and wellness

We recognise the importance of the wellbeing of our people. Our Employee Assistance Programme (EAP) provides a confidential counselling service 24-hours a day, seven days a week. Our EAP also provides a portal through which our people can access additional wellbeing supports. In October 2023 we refreshed our Workplace Wellbeing Policy to reaffirm our commitment to creating a workplace culture that promotes and supports the health and wellbeing of our staff. We also have a dedicated team of trained mental health first-aiders onsite and available to anyone in the firm who may need assistance. Over the past 12 months we have hosted over 15 bespoke wellbeing events and promoted 30 community events that have been offered by our external wellbeing partner organisations.

Equality, Diversity and Inclusion

Equality, Diversity and Inclusion (EDI) has been a business imperative for us for a number of years. It is central to the culture and ethos of our firm. We recognise the importance of EDI as we evolve our business and embrace a variety of views and backgrounds – this leads to greater innovation and creativity.

To better reflect the clients we serve and the community in which we do business, we continue to work on action plans that ensure we afford opportunities to people from diverse backgrounds and sections of society that are underrepresented in our employee base. We want our workforce to be made up of a multitude of different backgrounds and perspectives that support our purpose of delivering all-round excellence to clients and our people. For more on EDI at Arthur Cox, please visit our EDI page here. 

Our Purpose

From the biggest companies in the world to the newest startups, purpose is today at the heart of businesses across the world. The purpose of an organisation is about shared meaning and ambition. It helps focus actions and decision-making. Going beyond the ‘what we do’ or more obvious financial goals, it captures the value the organisation wants to deliver. Our purpose is our common goal. It’s what we stand for at the highest level and what we can achieve if we work together at our collective best. Having a purpose means being focused on what matters and the difference we want to make:

To represent all-round excellence in the law firm experience, for both clients and our people

 By creating the best conditions for each other – open, collaborative, respectful – we create the perfect conditions for delivering exceptionally for clients too. To represent the best a law firm should be takes excellence in all we do, every day.

Our purpose is of huge value in creating clarity around what we stand for, but it’s also critical to make sure we all live it, not just say it. To live up to our purpose and deliver on our strategic objective, we need to also have clarity on how we get there.

Our Experience Principles are our means of doing just that; they set out how we act and work to create excellence in the experience of our people and our clients. They’re based on the best parts of our culture and DNA, to help us maintain it and improve on it.

Experience Principles: